Preventing Medication Errors
in the Retail Setting:
What Pharmacists MUST
Know, Do, and Say
A free webinar from the Georgia Pharmacy Association for every licensed pharmacist and technician in Georgia
You’ve heard about the recent Chicago Tribune investigation that discovered numerous instances in which pharmacists failed to identify potentially deadly drug interactions. The fact is, adverse interactions are preventable and YOU are the patients’ last line of defense.
This was a wake-up call to the profession; we simply cannot let this happen here.
Georgia pharmacists are shocked and disappointed, and we are going to bend over backward to make sure that patients of Peach State pharmacies are kept safer from medication errors and dangerous interactions.
A major first step is this recorded webinar. Take it, and have your employees take it.
Preventing Medication Errors in the Retail Setting: What Pharmacists Should Know, Do, and Say looks at interactions from all angles: evidence-based clinical practice, legal protections and responsibilities, workflow system checks, and proven techniques for communicating potential interactions to patients.
We’re offering three different versions of this webinar, each by a different speaker. We recommend viewing all three, for a complete perspective on this important, timely topic. Just click on the links below to get started.
Preventing Medication Errors in the Retail Setting is free to all Georgia pharmacists, whether you’re a member or not. Click here to register. These webinars can be taken anywhere you have a computer and Internet access. There is audio, so you’ll need to be able to listen.
If you represent a pharmacy association and would like to show this webinar to your members, contact Phillip Ratliff at email@example.com to find out more.
Continuing education information
To receive home study credit, contact Phillip Ratliff at firstname.lastname@example.org.
At the completion of this training, learners will be able to:
- Describe the impact (positive and/or negative) of systems design on medication safety
- State how adverse drug events can lead to civil and licensing liability
- List obligations with regard to record review and counseling and how these practices help not only improve outcomes but also insulate from liability
- List common myths related to drug interactions and state effective, evidence-based responses to them
- Describe the most common drug interactions, how to treat them, and associated clinical pearls
- State effective communication tips to address safety concerns build rapport and avoid conflict with patients
- List examples of medication safety best practices
Dr. Jake Galdo, Assistant Professor and Director, Community Pharmacy Residency Program, McWhorter School of Pharmacy, Samford University
Dr. Ashish Advani, Clinical Assistant Professor and Director of Drug Information Center, Mercer College of Pharmacy
Dr. Michael Crooks, Care Coordination Task Lead, Pharmacy Interventions Technical Lead, Alliant Quality, the Medicare Quality Improvement Organization for Georgia and North Carolina, Alliant Health
Greg Reybold, Vice President of Policy and Association Counsel, the Georgia Pharmacy Association